It's like teleworking but for a medical professional. Through innovative technology, our audiologists provide the same care you’d find at a brick and mortar office. This means no need to drive to the doctor’s office, or even put on shoes (though you can put on shoes if you like). Lively uses a telemedicine system that requires no downloads, and can be used from any phone, tablet, or computer with an internet connection.
Via video chat, your audiologist will:
Ask you questions about your hearing to fine-tune your Lively Hearing Aids, addressing your specific hearing issues and answer any questions about your hearing test results
Check the fitting of your hearing aids, as well as show you how to wear your hearing aids
Explain how your hearing aids work and how to utilize the different settings via the mobile app
Show you how to care for your hearing aids (battery changing, cleaning, ear wax, etc)