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What is telemedicine?

It's like teleworking but for a medical professional. Through innovative technology, our audiologists provide the same care you’d find at a brick and mortar office. This means no need to drive to the doctor’s office, or even put on shoes (though you can put on shoes if you like).  Lively uses a telemedicine system that requires no downloads, and can be used from any phone, tablet, or computer with an internet connection.

Via video chat, your audiologist will:

  • Ask you questions about your hearing to fine-tune your Lively Hearing Aids, addressing your specific hearing issues and answer any questions about your hearing test results

  • Check the fitting of your hearing aids, as well as show you how to wear your hearing aids

  • Explain how your hearing aids work and how to utilize the different settings via the mobile app

  • Show you how to care for your hearing aids (battery changing, cleaning, ear wax, etc)

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