Help Returns, Warranty, and Shipping Returns, Warranty, and Shipping Return policy 100 day trial and money-back guarantee. Warranty and protection 3 years of loss and damage coverage. What happens if I lose my hearing aids? Lucky for you, we have a 3-year loss and damage warranty! Read more about our policy and what's included here. Shipping and delivery Your hearing aids should arrive within days. Credit card security Protection from identity theft and fraud.