Help Returns, Warranty, and Shipping Returns, Warranty, and Shipping Return policy 100 day trial and money-back guarantee. Warranty and protection 2 years of loss and damage coverage. What happens if I lose my hearing aids? Lucky for you, we have a 2-year loss and damage warranty! Read more about our policy and what's included here. Shipping and delivery Your hearing aids should arrive in 2-3 days. Credit card security Protection from identity theft and fraud.