Returns, Warranty, and Shipping
If I return my hearing aids what happens to them?
Once you ship them back, we take care of the rest! Our manufacturers will inspect and then dispose of them properly.
What is your return policy?
We offer you a full refund within the first 100 days of your purchase! Read more about our return policy.
What is the warranty on Lively hearing aids?
We offer a 2-year warranty with 2 years of loss and damage protection.
What happens if I lose my hearing aids?
Lucky for you, we have a 2-year loss and damage warranty! Read more about our policy and what's included here.