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Audiology and remote care

Remote care uses everyday technology like smartphones, computers, and Bluetooth to connect you with a doctor when you need it most. Remote audiology offers the same friendly care as an office, but with the added benefit of convenience and on-demand service. No more waiting weeks to see an audiologist, get the care you need from any phone, tablet, or computer.


During your video appointment, your audiologist will:

  • Fine-tune your Lively Hearing Aids based on your needs.

  • Check the fitting of your hearing aids.

  • Demonstrate how to wear your hearing aids.

  • Explain the Lively app settings and device controls

  • Teach you how to care for your hearing aids (battery changing, cleaning, and more).

If you’re having trouble with your devices, hearing in a specific situation, or troubleshooting a technical issue, reach out any time. Call (800) 854 2772 or email su[email protected] any time. Our friendly Care Team is here to help. 

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