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How do I install my new hearing aid settings?

If you permit Lively Connect to send you notifications, the app will notify you when updates are available from the Audiology Team. If you did not enable notifications, a red dot will appear on the Hear tab and the Settings icon in Lively Connect when your new settings are ready.

  1. Hearing aids and phone each need at least a 20% charge 

  2. The phone is connected to the internet

  3. Hearing aids are connected to the app

  4. Open the notification and select Install New Settings

Do NOT leave or close the app during installation.  This action can result in damage to your hearing aids.

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