Is Lively's model all remote, or can I get in-person care?
We understand that some people may prefer to go in-person for their initial hearing evaluation and fitting. That’s why we are now offering a new care option, which starts with a 1-hour in-person orientation with a hearing professional near you. We’ve partnered with trusted, licensed hearing specialists recommended by industry experts!
At your in-person orientation, your local hearing specialist will:
Validate your online hearing test results with a comprehensive onsite hearing evaluation in a sound-proof booth
Fit and custom program your new hearing aids to ensure everything feels secure and comfortable
Pair your hearing aids to your smartphone, so you can leave the office fully set-up and feeling great
Address any additional questions or concerns
After your in-person orientation, enjoy convenient remote care with Lively's remote audiology team!
Unlimited remote care with your Lively hearing specialist for the next 3 years
Free Lively app so you can control and adjust your own hearing aid settings
For more fine-tuning, your Lively hearing specialist makes the adjustments and you can download them through the app - like magic
For only $2,195, here’s what’s included with our in-person care option:
100-day risk-free trial
Lively 2 Pro rechargeable hearing aids
1-hour in-person orientation at one of our selected partner offices
3 years of Lively's unlimited remote care
Lively mobile app for full control over your hearing aids and care
3-year warranty with loss and damage protection for the hearing aids
This offer is only available in the following locations at this time:
San Antonio, TX
To learn more about Lively Local, purchase and to schedule your in-person orientation, give us a call at +1 855-952-4700.
To learn more about our new in-person care option and to schedule your in-person orientation, give us a call at +1 855-952-4700.
This offering is ONLY available with a purchase of the Lively 2 Pro. The in-person orientation is a one-time 1-hour appointment. Note that the in-office service charge will not be reimbursable by private insurance or Medicare, and Lively is only able to provide a receipt and bill of sale to customers who have coverage for and intend to seek insurance reimbursement for the cost of their hearing aids.